Privacy Policy

1. Introduction

This Privacy Policy explains how Miss Maria Athanasiadou collects, uses, and protects your personal information when you visit or interact with this website.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

The data controller responsible for your personal data is:

Miss Maria Athanasiadou‍

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.

3. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Address
  • Date of birth (where relevant)

Medical or Health Information

If you submit medical or health-related information through consultation forms or enquiries, this may include:

  • Medical history
  • Symptoms or health concerns
  • Treatment interests

This information is treated as special category data under UK GDPR and is handled with strict confidentiality.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral sources

Communication Data

If you contact us via:

  • website forms
  • email
  • telephone
  • appointment booking systems

we may store the information you provide.

4. How We Use Your Information

We use personal data for the following purposes:

  • To respond to enquiries or appointment requests
  • To provide information about our services
  • To manage appointments and consultations
  • To improve our website and services
  • To comply with legal or regulatory obligations
  • To maintain security and prevent fraud

We will only process personal data where we have a lawful basis under UK GDPR, such as:

  • consent
  • legitimate interest
  • legal obligation
  • provision of healthcare services

5. Sharing Your Information

We do not sell or rent personal data.

We may share your information with trusted third parties where necessary, including:

  • IT and website service providers
  • secure appointment booking systems
  • healthcare professionals involved in providing services
  • legal or regulatory authorities if required by law

All third parties are required to keep your information secure and confidential.

6. Data Storage and Security

We take appropriate security measures to protect your personal data, including:

  • secure servers
  • encrypted communication where possible
  • restricted access to sensitive information

However, no online transmission of data can be guaranteed to be completely secure.

7. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory obligations.

Medical or consultation-related information may be retained in accordance with healthcare record retention guidelines.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

Information Commissioner’s Office
Website: https://ico.org.uk

9. Cookies and Website Tracking

This website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may be used for:

  • website functionality
  • analytics (such as Google Analytics)
  • performance monitoring

You can manage or disable cookies through your browser settings.

For more information, please see our Cookies Policy.

10. Third-Party Services

Our website may use third-party tools or services such as:

  • website analytics tools
  • embedded media
  • appointment booking platforms

These services may collect information according to their own privacy policies.

We recommend reviewing the privacy policies of these providers.

11. External Links

This website may contain links to external websites.

We are not responsible for the privacy practices or content of external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please use our contact form.